Shipping Policy
Effective Date: [January 2025]
At IQ Coffee, we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines our shipping procedures, delivery times, and related information.
1. Processing Time
1.1. Orders are processed within [1-2] business days after payment is confirmed.
1.2. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates and Methods
2.1. Shipping Costs:
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Shipping costs are calculated at checkout based on the destination, weight, and shipping method selected.
2.2. Shipping Methods:
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We offer standard, expedited, and express shipping options through [ USPS, UPS, FedEx].
2.3. Free Shipping:
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Free shipping is available on orders over [80], applicable to domestic orders only.
3. Delivery Time
3.1. Estimated delivery times:
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Standard Shipping: [2-5] business days
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Express Shipping: [1-2] business days
3.2. Delivery times are estimates and may vary due to unforeseen circumstances, including weather delays and customs processing for international orders.
4. Order Tracking
4.1. Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package's progress.
4.2. Tracking information may take up to [1-2] to be updated by the carrier.
5. International Shipping
5.1. IQ Coffee ships internationally to selected countries.
5.2. International shipping costs and delivery times vary by destination.
5.3. Customers are responsible for any customs duties, taxes, or import fees required by their country.
6. Address Changes and Delivery Issues
6.1. Please double-check your shipping address before placing your order.
6.2. If an address change is needed, contact us immediately at [Info@iq-coffee.com]
6.3. IQ Coffee is not responsible for lost or stolen packages marked as delivered.